Shipping & Returns Policy

Order Processing Time

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

We offer flat rate shipping across the country. Standard shipping is $5.00 and usually takes 3-5 business days. Expedited shipping is available for $15.00 (1-2 business days). Free standard shipping is available on all orders over $150.

International Shipping

We offer international shipping to most countries. Shipping charges for your order will be calculated and displayed at checkout. Please note that your order may be subject to import duties and taxes, which are incurred once a shipment reaches your destination country. Naruka is not responsible for these charges if they are applied.

Returns and Exchanges

If you are not completely satisfied with your purchase, you may return the item within 30 days of receiving your order for a full refund or exchange. Items must be in new and unused condition, with all original tags and labels attached.